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What stories are your customers telling?
Who is listening to their stories?
Be sure these stories are impacting your business!



Your customer's experience begins long before that first meeting, phone call, or purchase. I have spent the last 15 years around the customer experience and the common thread throughout is that the customer has a story about you before they even research your business!

CX Media walks alongside you, throughout your customer's journey, to create experiences that result in great stories. We align these stories to strategy to maximize impact and generate meaningful growth for your business.



There really is something to the saying "a picture is worth a thousand words". You have about 8 seconds to grab a customer's attention and convince them to take the next step. Images serve as a powerful means to accomplish this.

Because we are with you at each stage of your customer's journey we understand what stories will have the most impact. We capture images that tell great stories; stories that will convince your customers to take action.

Quiet Desk


Media Management

Connect it all together! CX Media helps manage all of this for you. We take great care to understand your business and customer base. We know where your customers are and how to position stories so that they grab the customer's attention quickly.

Be a great story and grow! Click here to get started.

By The Numbers: Impact of the customer experience


Customers with a positive experience have a 74% chance of remaining a customer for another year vs. 43% who do not.


Companies that lead with great customer experiences grow revenue up to 14% faster.


Customers with a positive experience generate 140% more spend over those with poor experiences

6 years

Customers with a positive experience remain loyal customers, on average, for 6 years!
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